Frequently Asked Questions
How long does shipping take?
Shipping times begin after fulfillment:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Delivery times may vary slightly depending on your location and carrier.
Do you offer free shipping?
Yes — we occasionally offer free shipping promotions on qualifying orders, such as multi-pack bundles or minimum cart values. When available, the offer will automatically appear at checkout.
How do I track my order?
Once your order ships, you'll receive a shipping confirmation email with your tracking number. Please allow up to 24 hours for tracking updates to appear.
Can I change my shipping address after ordering?
If you need to update your shipping address, email support@pretoxplus.com immediately. If your order hasn't shipped yet, we'll do our best to update it before it leaves our warehouse.
Do you ship internationally?
Not at this time. We're working on expanding globally soon, stay tuned.
What if my order arrives damaged or incorrect?
We've got you covered. Contact support@pretoxplus.com within 7 days of delivery, and include photos of the issue for faster resolution. We'll make it right.
What is your return policy?
We accept unopened items within 30 days of delivery. For full details, please refer to our Refund Policy page.
Can I take Pretox+ with alcohol?
Pretox+ is designed to support hydration and recovery, which many customers find helpful during social occasions. However, it is not intended to prevent intoxication or replace responsible drinking practices. Always drink responsibly and consult your healthcare professional if you have specific concerns.